Cablevision Hours – Check Optimum Hours and Optimum Customer Service

Cablevision optimum
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Are you looking for some fun with your family members without leaving your lovely house? You will absolutely get anything you want to enjoy with Cablevision. This cable TV provider offers a lot of interesting programs through its cable system. Besides, Cablevision has more to offer to you, such as Internet connections with high-speed and phone services. Just check Cablevision Hours to meet the customer service and start subscribing.

You will not regret using Cablevision at your home. Besides, it is not difficult to order Cablevision products and services. You just need to send your request online. Or, you may contact Cablevision via phone. Then, Cablevision will send a team to start the installment process at your home. However, it is important to know about Cablevision Hours before you contact this provider. So, you will be able to get fast information about products, services, and anything you need to know about the cable TV system provided by Cablevision.

Furthermore, not all people want to contact Cablevision by phone or online. It means you may come to the Cablevision location near to your area if you have spare time. By talking directly to Cablevision staff at the locations, there will be broader insights you find there. This is why having much information about Cablevision Optimum Hours and locations are necessary for you before you decide to use Cablevision. If you think you need such information right now, you can find it all here in this article. Happy reading!

Cablevision optimum

Cablevision optimum

About Cablevision

Cablevision is a cable television provider in the United States. This provider run under the management of Cablevision System Corporation. It has a corporate office in Bethpage, New York. Charles F. Dolan, the founder of Cablevision, got an initiation to make his own cable system which was then sold to Time Life Inc. Then, he built a new cable system in 1973 using the cash he earned from selling the previous cable system. He named this new system as CableVision and it was located in Long Island.

After a long journey in the telecommunication services business, Altice, a telecom company based in Europe, acquired Cablevision in 2016. So far, Cablevision has launched some products, such as Optimum TV (digital cable), Optimum Online (Internet connections), and Optimum Voice (VoIP phone service). This cable system is available in the areas of New York City, Connecticut, New Jersey, and some areas of Pennsylvania.

Cablevision Hours

When you are eager to contact Cablevision, you should know the right time to do it. This way, you will not feel disappointed when Cablevision staffs do not respond to your online messages or call by phone. Besides, you will not find a Cablevision store closed if you have got information about Cablevision store hours. Well, the following timetable will help you understand more about the operation schedule of the Cablevision provider.

Day Cablevision Hours
Monday 8.30 AM – 6 PM
Tuesday 8.30 AM – 6 PM
Wednesday 8.30 AM – 6 PM
Thursday 8.30 AM – 6 PM
Friday 8.30 AM – 6 PM
Saturday 8.30 AM – 5 PM
Sunday

Closed

You may see regular schedule operation provided in the timetable above shows that Cablevision does not open its stores every day. By this mean, Cablevision services and products are available only on 6 days a week. Moreover, it is possible that each Cablevision location has its own schedule as different cities may have different regulations as well. We always recommend you to call Cablevision local phone numbers before you visit its locations.

There are a few questions which will answer your questions about Cablevision regular operation schedule.

  1. Is Cablevision open today?

Yeah, it is right! Cablevision will be ready to provide its great products and services for you today. Not only today, but you may also visit or contact Cablevision from Monday until Saturday. So, if you are busy on weekdays, you can still see Cablevision staffs at the nearest branch on Saturday.

  1. What time is Cablevision open?

Based on its store schedule, Cablevision regularly starts its business at 08.30 a.m. on Monday up to Saturday. Some Cablevision store locations may be open earlier at 08.00 a.m. Other locations are occasionally open at 09.00 a.m.

  1. What time is Cablevision close?

Cablevision is normally close at 06.00 p.m. from Monday until Friday. Besides, it is possible that some locations are closed later because they are open later than the schedule. On Saturday, Cablevision services are available in a shorter duration. Thus, the store location is close earlier at 05.00 p.m. on that day.

Cablevision hours

Cablevision hours

Cablevision Holiday Hours

What about the operation schedules on holidays? Is Cablevision location start and close using the timetable of Cablevision Hours explained previously? Well, you must know that Cablevision should make such decisions using schedules made by Altice USA. The timetable below will show you the schedule of Cablevision stores on public holidays.

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Holiday Open / Close Holiday Open / Close
New Year’s Eve Close at 05.00 p.m Martin Luther King Jr. Day Open
New Year’s Day Closed Columbus Day   Open
Good Friday Open Memorial Day Closed
Black Friday   Open Labor Day Closed
Easter Sunday Open Christmas Eve Close at 05.00 p.m
Easter Monday Open Thanksgiving Day  Closed
Valentine’s Day Open Day After Thanksgiving Open
Halloween Open President’s Day Closed
Day After Christmas Open Independence Day Closed
Cinco De Mayo Open Christmas Day Closed

Well, Cablevision is open on most holidays based on the timetable. However, there are certain days when the stores should be close. The reason is simply to give its staffs a quality time to celebrate the holidays with their family members. So, you will not be able to have services from Cablevision on:

  • New Year’s Day,
  • Martin Luther King Jr. Day,
  • Memorial Day,
  • Labor Day,
  • Thanksgiving Day,
  • President’s Day,
  • Independence Day,
  • and Christmas Day.

Further, there are several days on which Cablevision locations are open for a short time. It means they will be open on those days, but it will be closed earlier than its regular operating schedule. The adjusted hours will be applied on:

  • New Year’s Eve

On New Year’s Eve, Cablevision store will be closed at 05.00 p.m.

  • Day After Thanksgiving

On New Year’s Eve, Cablevision store will be open until 03.00 p.m. only.

  • Christmas Eve

On Christmas Eve, Cablevision store will provide services up to 05.00 p.m.

The schedule of Cablevision Holiday Hours is confirmed information. This way, you do not need to contact its local phone number to get fix details about the store operation during holidays.

How to Find Cablevision Optimum Locations

Now, it is time for you to know where you can find information about Cablevision services and products after you have got enough details about Cablevision Hours. Yes, you should know the locations of Cablevision branches. So, anytime you need to talk directly to Cablevision staffs, you can simply visit its locations. Of course, you may want to go to the nearest location of Cablevision, right?

It does not matter if you do not know about it as you can search for the locations only in a few seconds. Make sure you have the internet connected to your device. Then, try the following ways to find the nearest store of Cablevision.

  1. Cablevision Store Finder

If you need to use Cablevision Store Finder, you can just follow the instructions below.

  • Go to www.cablevision.com

First, you must go to www.cablevision.com to reach Cablevision official website. Or, you may go to the website at optimum.com. Both addresses will take to the same website.

  • Find a Store

Second, you can click a button to Find a Store. You will find this button after you scroll down the website home page. You may see it on the lower part of the page. If you click the button, you can view the page of Cablevision Store Finder.

  • Enter Location Details

Third, you may enter the location details in the search field. You may type in a city or a state. The search field will predict the place and show some location options. You may select one of the options.

  • Click Search

Fourth, you need to click the Search button beside the search field.

By using Cablevision Store Finder, you will be able to get information about Cablevision local store address, phone numbers, store hours, and holiday hours.

  1. Search Engine

Your browser will be helpful as it has a search engine to collect information about the nearest location of Cablevision. You simply have to type in the location details in the search field and the results will appear after several seconds.

What are the Optimum Products?

If you have not used Optimum, you may be curious about what products offered by this company. reviewing the explanation below will make you know any products you can get from Optimum.

  • Internet.

If you need a WIFI or internet connection for your home, Optimum can be the best choice. It offers various internet plans which are suitable for your need and budget. Optimum offers high-speed, reliable, and secure internet service.

  • TV.

If you are bored with the channels on your TV, you have to subscribe to Optimum TV. It offers many channels of education, entertainment, news, and many more.

  • Service Plan.

You can enjoy premier protection & support, home entertainment protection & support, and service protection.

  • Altice One.

Altice One offers all-in-one experience. It combines the newest video and connectivity technology. For instance, it has some modern technology such as 4K Ultra HD, Altice One Interface, and Voice Activated Remote.

  • Altice Amplify.
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This service offers various features. For instance, it offers Premier Audio Streaming, High-Fidelity Sound by Devialet, Simplified Connectivity, and Hands-Free Voice Control with Altice One.

What is the Optimum ID?

If you are the customers of Optimum Cablevision, you have to create Optimum ID. It is a unique username for Optimum customers. Having this ID makes you get several benefits. For instance, you can manage your account and pay the bill easily. When you have the Optimum ID, you can log into optimum.net and find various offers for TV, phone, and internet services. So, what benefits you can get from creating an Optimum ID? Check this out.

  • Get the WIFI Access from more than 2 million Optimum hotspots thorough the US.
  • Schedule setting for DVR recording online.
  • Watch the TV through your mobile device or optimum mobile app.
  • Check voicemail and email online.
  • Download McAfee internet protection
  • Pay your monthly bill.
my optimum

my optimum login

How to Create an Optimum ID?

Knowing the benefits above, you must want to create Optimum ID as soon as possible. The registration process can be done online. But, you must use your Optimum home internet service to start this registration process. It means you cannot use other internet connections. Here is the step by step to create an Optimum ID.

  • Step 1. Visit Optimum official website.

First of all, you have to prepare a device connected to the optimum home internet in order to access this portal. Then, you can visit optimum.net.

  • Step 2. Create an Optimum ID.

On the left section of the website, you will find an Optimum ID login field. Since you do not create Optimum account yet, you have to click on the link under this login field. This link is entitled Don’t have an Optimu ID? Create One. Once you click this link. You will be directed into Optimum ID registration page.

  • Step 3. Verify customer status.

There are two registration steps to create an Optimum ID. The first stage is verification. Besides, the second one is Customer Info. In the verification process, you have to provide some information.

  1. Enter the Optimum Customer Number.

You can find this account number on your Optimum bill, packing slip, store or installation receipt. Besides, you also can ask about your customer number by chatting Optimum Customer Service.

  1. Enter your last name.
  2. Enter your phone number.
  • Step 4. Get your Optimum ID.

After verifying your customer number, you will get an Optimum ID. Make sure that you remember this ID. Besides, you need to record it in case you forget it in the future. This ID is important to access your Optimum account.

  • Step 5. Set up Optimum password.

The last, you have to create a password to access Optimum account.

How to Sign in to My Optimum?

If you want to manage your Optimum account, you have to log into My Optimum. Make sure that you have My Optimum ID and password. Then, you can do the steps below.

  • Step 1. Visit Optimum official website.

First, you have to access Optimum portal at optimum.net. then, you will find My Optimum login field on the left side of the homepage.

  • Step 2. Enter your Optimum ID.

Then, you have to write down the Optimum ID which you get from the registration process. If you forget this ID, you can click the link entitled I forgot My Optimum ID.

  • Step 3. Enter My Optimum password.

The next, you need to write down your password. If you cannot remember your password, you can click the link to reset your password.

  • Step 4. Press the Sign In button.

To reach your account, you have to click on the button Sign into Optimum.net.

If your Optimum ID and password are correct, you will be able to reach your account. Now, you can explore all the features of Optimum.net. For instance, you can watch TV via mobile phone or pay your bill.

Ways to Contact Cablevision Customer Service

There can be some days when you feel bad about Cablevision services and products. However, you do not need to feel confused as Cablevision has a customer service which will help you to solve the problems. Besides, you may contact Cablevision customer service to report any cable thefts happened in your area. Now, you can pay attention to the explanations about Cablevision customer service below.

  1. Website

If you can go online, you can visit the official website of Cablevision. The website address is available at optimum.com. Besides, you may visit www.cablevision.com and it will take you to the same Cablevision website at optimum.com. Then, you may go to the contact page to start its chat feature. You will be able to chat with a Cablevision customer service representative through the chatbox on the website.

  1. Phone
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You may want to talk directly to the Cablevision staffs but you do not have time to go to Cablevision store location. But, do not worry because you can contact Cablevision customer service representatives via phone calls. You may take a look on the list of Cablevision phone numbers below.

  • Customer Service

For reaching Cablevision customer service, you may call the following phone numbers. You can choose the phone numbers based on the area you are residing right now. If you are not living in these areas, you can choose the nearest place where the phone number is available.

New York: 718 860 3514 (Bronx, Westchester, & Brooklyn)

Long Island: 631 393 0637

Connecticut: 203 870 2583

New Jersey: 973 230 6048

  • Sales

Cablevision also has phone numbers for sales purposes. It means you can contact the phone numbers if you need information about services and products of Cablevision before you decide to be the user of this cable system. Here the sales phone numbers which you may want to dial.

New York: 718 975 1140 (Bronx, Westchester, & Brooklyn)

Long Island: 631 393 0707

Connecticut: 203 870 2492

New Jersey: 973 230 2037

  • Cable Theft Report

In case you have found serious issues like cable theft, you sold report it to Cablevision very soon. This crime cannot be neglected as it may bring bad impacts to other people. Thus, Cablevision has a particular phone number to face such a problem. Well, you may simply report it to Cablevision at 1 800 291 8564.

One thing you should know about Cablevision customer service is that it is not available for 24 hours. Those hotlines have a schedule which you should follow if you need to find help from Cablevision customer service representatives. So, the customer service will be available on:

  • Monday to Friday at 07.00 a.m. until 11.00 p.m.
  • Saturday & Sunday at 07.00 a.m. until 10.00 p.m.
  1. Social Media

Cablevision has informed that you can contact its customer service through social media. You can just go to twitter.com and tweet the problems you have related to Cablevision products and services to @OptimumHelp account. Of course, you should have registered on this social media platform and sign in to your own account before you get access to Cablevision Optimum Help page. Besides, you can leave more feedbacks and inquiries to other social media pages owned by Cablevision. Here the links to reach them.

  • Facebook: web.facebook.com/Optimum
  • Twitter: twitter.com/optimum twitter.com/OptimumHelp
  • LinkedIn: www.linkedin.com/company/altice-usa/
  • YouTube: www.youtube.com/user/Optimum
  • Instagram: www.instagram.com/optimum/
  1. Mailing

In case you feel the urge to send your feedbacks via mailing post, you only need to tell it all on some pieces of papers. Then, you may send the letter to Cablevision local stores. For important issues, you can send your Cablevision to its corporate office address at:

1111 Stewart Ave

Bethpage, New York, 11714

The United States

Cablevision FAQs

Is Cablevision the same as optimum?
Yes. Optimum is one of the services offered by Cablevision.
Is Cablevision now Altice?
In 2015, Altice NV purchase and acquire Cablevision for $17.7 billion. After this purchase, this company does not use the name Cablevision. The popular name of this company is now Optimum.
What is optimum customer service number?
In case you want to contact Optimum Customer Service, you can call (800) 735-5379. This line is to report any trouble related to TV Phone and internet.
How much does Altice One cost per month?
The cost of Modem rental is $10 a month. Besides, Altice One cable box costs $20/month for the TV service. Then, Altice Mini boxes cost $10/month per TV.
What is Altice One by optimum?
Altice One is one of the services offered by Optimum Cablevision. It offers a streaming app, 4K video, ultra-high-speed internet broadband, digital voice service, home WIFI, and compact home entertainment which uses voice-activated remote control.
What number do I call to pay my optimum?
If you want to pay your Optimum bill by phone, you can call 1 866 213 7456. Then, you just need to follow the instructions to pay the bill by using a credit card or check. Make sure than you call them between 8 AM – 8 PM.

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Summary of Cablevision

Cablevision is now owned by Altice. Then, Cablevision brand turns into Optimum. It offers internet and Cable TV service. It becomes the solution for your internet and entertainment need.

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User Review
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Pros

  • High-speed internet
  • Various TV channels offered.
  • Voice-controlled remote

Cons

  • Slow response customer service
  • Quite expensive

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